{"id":167,"date":"2024-09-26T23:48:35","date_gmt":"2024-09-26T21:48:35","guid":{"rendered":"https:\/\/mentena.fr\/?page_id=167"},"modified":"2025-12-17T09:49:16","modified_gmt":"2025-12-17T08:49:16","slug":"questions","status":"publish","type":"page","link":"https:\/\/mentena.fr\/en\/questions\/","title":{"rendered":"Questions"},"content":{"rendered":"
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What types of jewellery do you sell?<\/h3>\n\n\n\n

We create jewellery with handmade polymer clay pendants. Each piece is unique, made with care and passion. The pendants come with strong, durable stainless steel chains.<\/p>\n\n\n\n

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How are the pendants made?<\/h3>\n\n\n\n

The polymer clay is carefully coloured, modelled and fired at the right temperature to ensure its strength and longevity. Each pendant is then mounted on a chain ensuring the quality of the jewellery.<\/p>\n\n\n\n

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Is the jewellery suitable for sensitive skin?<\/h3>\n\n\n\n

Yes, our stainless steel chains are hypoallergenic and suitable for sensitive skin. Stainless steel is renowned for its resistance to corrosion and oxidation, making it perfect for everyday use.<\/p>\n\n\n\n

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How to care for your jewellery?<\/h3>\n\n\n\n

To preserve the beauty of our jewellery, we advise you to avoid any contact with chemicals or perfumes. We also recommend that you store your jewellery in a dry place away from direct light to prevent discolouration. You can clean the pendants with a soft, dry cloth to remove any dust.<\/p>\n\n\n\n

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How long does it take to make your jewellery?<\/h3>\n\n\n\n

As our jewellery is handmade, the manufacturing time may vary depending on the complexity of the order and the workload. In general, it takes 3 to 5 working days for a piece of jewellery to be made.<\/p>\n\n\n\n

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Do you deliver internationally?<\/h3>\n\n\n\n

Yes, we deliver to many countries. Delivery costs may vary depending on the destination. When you place your order, you will be able to see the options available and the associated prices. For more information, go to our Deliveries and returns page.<\/p>\n\n\n\n

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What are the delivery times?<\/h3>\n\n\n\n

Delivery times may vary depending on your location. Orders placed within Europe take approximately 3 to 15 working days to arrive, while orders placed from international destinations can take approximately 5 to 25 working days. As soon as your order has been dispatched, you will receive an email with a tracking link. You can then track the progress of your parcel on our carrier's website. For more information, go to our Deliveries and returns page.<\/p>\n\n\n\n

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What methods of payment do you accept?<\/h3>\n\n\n\n

We accept payment by credit card, Visa, Mastcard, American Express and PayPal. All transactions are secure to ensure your peace of mind.<\/p>\n\n\n\n

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Do you accept returns or exchanges?<\/h3>\n\n\n\n

Returns and exchanges are possible, with the exception of personalised products, within 14 days of receipt of the order and provided that the jewellery is unworn, undamaged and in its original packaging. The cost of return is at the buyer's expense unless the product is defective. For more information, go to our Deliveries and returns page.<\/p>\n\n\n\n

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Any other questions?<\/h3>\n\n\n\n

Please do not hesitate to contact us via the form on our Contact page, we will be delighted to assist you.<\/p>\n\n\n\n

<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

Quels types de bijoux vendez-vous ? Nous cr\u00e9ons des bijoux avec des pendentifs faits main en argile polym\u00e8re. Chaque pi\u00e8ce est unique, r\u00e9alis\u00e9e avec soin et passion. Les pendentifs sont accompagn\u00e9s de cha\u00eenes en acier inoxydable, r\u00e9sistantes et durables. Comment sont fabriqu\u00e9s les pendentifs ? L’argile polym\u00e8re est soigneusement color\u00e9e, model\u00e9e et cuite \u00e0 la […]<\/p>\n","protected":false},"author":256056153,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-no-title","meta":{"_crdt_document":"","advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_post_was_ever_published":false,"footnotes":""},"class_list":["post-167","page","type-page","status-publish","hentry"],"jetpack_likes_enabled":false,"jetpack_sharing_enabled":false,"jetpack_shortlink":"https:\/\/wp.me\/Pg3ZLi-2H","jetpack-related-posts":[{"id":268,"url":"https:\/\/mentena.fr\/en\/livraison-et-retours\/","url_meta":{"origin":167,"position":0},"title":"Livraisons et Retours","author":"dupuyevana","date":"1010\/2727\/24242424","format":false,"excerpt":"Livraisons Nous mettons un point d'honneur \u00e0 exp\u00e9dier vos bijoux dans les meilleurs d\u00e9lais afin que vous puissiez en profiter au plus vite. Voici toutes les informations importantes concernant nos livraisons. 1. D\u00e9lais de pr\u00e9paration Tous nos bijoux sont faits main et chaque pi\u00e8ce est soigneusement confectionn\u00e9e avant d'\u00eatre envoy\u00e9e.\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":262,"url":"https:\/\/mentena.fr\/en\/mentions-legales\/","url_meta":{"origin":167,"position":1},"title":"Legal Notices","author":"dupuyevana","date":"1010\/2727\/24242424","format":false,"excerpt":"Mentions l\u00e9gales Conform\u00e9ment aux dispositions des articles de la loi pour la confiance dans l'\u00e9conomie num\u00e9rique, nous vous transmettons les informations suivantes relatives \u00e0 notre site internet. 1. \u00c9dition du site Ce site appartient \u00e0 et est \u00e9dit\u00e9 par Evana Dupuy, entreprise individuelle domicili\u00e9e chez AFC Centre d'affaires Colis\u00e9e au\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/mentena.fr\/en\/wp-json\/wp\/v2\/pages\/167","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mentena.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mentena.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mentena.fr\/en\/wp-json\/wp\/v2\/users\/256056153"}],"replies":[{"embeddable":true,"href":"https:\/\/mentena.fr\/en\/wp-json\/wp\/v2\/comments?post=167"}],"version-history":[{"count":23,"href":"https:\/\/mentena.fr\/en\/wp-json\/wp\/v2\/pages\/167\/revisions"}],"predecessor-version":[{"id":3596,"href":"https:\/\/mentena.fr\/en\/wp-json\/wp\/v2\/pages\/167\/revisions\/3596"}],"wp:attachment":[{"href":"https:\/\/mentena.fr\/en\/wp-json\/wp\/v2\/media?parent=167"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}